As machines enter assembly, we have started sending individual assembly updates to preorder customers.
Assembly phase underway
For the first time, customers will begin receiving updates related to their specific machine as it progresses through the final stages of production.
These updates are sent following preorder order and serial number order, ensuring a fair and consistent process for everyone.
Please review your order details
The assembly update emails also include the information associated with your order.
When you receive your update, please take a moment to review your details and make sure everything is correct, including:
- Shipping address
- Phone number
- Contact information
If any information needs to be updated, please contact us as soon as possible so we can make the necessary changes before your machine is shipped.
What happens next
As your machine progresses through production, you will receive additional updates at each key stage.
This includes:
- Testing completed
- Shipping confirmation
These updates will allow you to follow your machine’s journey all the way through to delivery.
Moving closer to delivery
After a long development and production process, it’s exciting to finally see individual units moving through the last stages before reaching their new homes.
We’ll continue sending updates as production progresses.
— Jorge